Knife Support
Six official video guides covering the most common issues Medford owners run into — from break-in and loose screws to lock stick, gritty action, corrosion, and detent variance. Straight from Greg Medford.
Step-By-Step Video Guides
Every video below comes from the official Medford Knife & Tool YouTube channel. Greg walks through each issue himself — no fluff, no speculation.
Every Medford ships tight from the factory by design. This video explains what the break-in period looks like, what's completely normal, and when you should be concerned. Essential watching before you start tweaking anything.
7 min 35 secScrews can work loose with use. Greg shows the right way to re-torque pivot and handle hardware without stripping titanium threads — plus what products to use, and which ones to avoid on a precision knife.
12 min 49 secLock stick — where the titanium lock bar sticks and resists disengaging — is a well-known characteristic of raw titanium framelocks. Greg explains exactly what causes it, whether it's a concern, and how to address it properly.
10 min 28 secIf your pivot feels gritty or the blade squeaks on open, debris in the pivot area is usually the cause. Greg walks through how to identify it, clean it out, and re-lube for smooth, quiet action without disassembling the whole knife.
8 min 57 secDetent ball engagement affects how the blade stays closed and how it fires. This guide covers what causes detent variance, what's within normal tolerance, how to read your knife's clip, and when to send it in.
12 min 17 secEven premium tool steels can show surface corrosion under the right conditions. Greg identifies the types of corrosion you might encounter on a Medford blade, what each looks like, how to address it, and how to protect the blade going forward.
9 min 26 secCommon Questions
The fix guides above answer these in detail — but here are quick answers to the questions we hear most.
Still Need Help?
If your issue isn't covered in the videos above, the Medford Knife & Tool Knife Support page has additional resources — and a direct line to the team in Phoenix.
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